it is december 2004, so where's my service?

The following was just sent from my favorite spectacular, wonderful, incredible ,customer-oriented, exceeding-my-every-expectation company, T f-ing Mobile...

Dear Lori,

Thank you for taking the time to contact T-Mobile.

We apologize for the inconvenience this has caused.



Upon review of your account, we show that you are under a service

agreement.  Your agreement expire on June 11th 2005.



We have logged a service issue for you the confirmation number is

1105094.

This will alert our field technicians to this problem; they will make a

note of where your problems are and forward that to our engineers in

your market. This information helps us plan where and when to add towers

to our system.

Based on the information you've provided, we will be enhancing the

network coverage in this area. We expect the completion to be done by

December 2004.

Again, we sincerely apologize for any inconvenience this issue may have

caused.

If you have any other comments, questions, or concerns, please feel

free to contact us.

Thank you for choosing T-Mobile

Sincerely,

Customer Care Specialist

T-Mobile